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Cancellation fee

To have a booking confirmed, one must book with a valid creditcard, VISA /
MASTERCARD / EUROCARD, cardholders name and expire date.

Cancellation policy:

If cancelled or modified up to 3 days before date of arrival, no fee will be charged.

If cancelled or modified later or in case of no-show, late arrival or an early departure the total price of the reservation will be charged.
Earliest check in time is 16:00 / 4:00 pm.

Hotel Phoenix is a non smoking hotel.