When using enquiry forms within our pages there is no real need to push the viewer through a secure server. Most of our forms merely asks for your personal details such as email, name and the dates you want us to check availability for.
All personal details are deleted completely from our files within 30 days of initial contact.
We will NEVER divulge any private details, OR sell our mailing list, to a third party.
When you elect to make a reservation you will go through our secure server or the secure server of the affiliation scheme we use. Your browser should have a padlock icon at the bottom in the status bar at the time you are asked for any credit card details.
We cannot insert this padlock icon.
This appears only for pages that are pushed through a secure server and have acquired a current SECURE CERTIFICATE from one of a number of sources that the browser recognizes. Our secure certificates are verified by THAWTE SERVER CA. If the certificate was invalid you would receive a warning message saying that the site you are entering has not renewed their security certificates.
Our secure certificate can be validated by clicking on the padlock icon when you have entered the secure web page.
Your reservation request is printed off and kept on our file. The only persons who are allowed access to this file are staff of phoenix.is. They are deleted 6 months after the date of your booking.
Paying by Credit Card
We do not keep any personal information, including credit card details, stored anywhere accessible through a modem, including the internet.
Phoenix.is accepts Visa, MasterCard and Eurocard.
Please note: All pages where you are asked for a credit card number should be secure.
This can be established by a CLOSED padlock in the bottom left or right of your browser window.
Question about our security procedures?
The persons responsible for security of any information you supply to phoenix.is are Mr. Jon Sigurdsson and Mr. Steindor Ivarsson.
If you have a question about any security issue please email: